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FAQ - Store Settings & Setup

Here you will find all of the information you need to get your store set up and adjust the settings to match those of your business.

Your store is the eCommerce storefront you can set up and sell all of your products for FREE! That’s right, for FREE. 

Whether you are looking to sell your booze, your swag, or set up a monthly club. You can use our state of the art alcohol direct to consumer eCommerce platform in order to do so, easily, while staying within the confines of the different laws. With each and every product you can set up custom restrictions based around where you are licensed to ship.

This feature is available by going to Dashboard→Settings→Store.

Your store banner will represent your store’s main branding. This is a great way to build trust with your customer’s and show them it is your brands store they are purchasing from.

Our recommended banner size is 2500 (wide) x 500 (high) pixels.

Click on Update Settings.

How to add a store banner

This feature is available by going to Dashboard→Settings→Store.

The store name is the name of the store that will be displayed while customers are shopping from your brand. This name will also be displayed on your customer’s receipts. We recommend using only your Brand Name. For example, Smith Family Winery.

The address used should be the physical address of your facility. This is used for calculating shipping costs and it can also drive customers to you! A ton of customers will discovery your brand from our marketplace and they might want to come by and check things out for the full experience.

Store Name and Address

You can schedule opening and closing hours for your storefront.

This feature is available by going to Dashboard→Settings→Store.

Scroll down to find the widget for Store Opening-Closing Time.

For each day of the week, select from the drop-down Open or Close. If Open, select the duration from the numeric fields.

Click on Update Settings.

how to update store hours

You can set a minimum order $ value so that you can be sure to cover your costs.

This feature is available by going to Dashboard→Settings→Store

Scroll down to find the widget for Minimum Order $ Value.

Simply enter the $ dollar amount you would like to have set as your minimum order value and your customers will have to spend at least that amount to purchase products from you.

Click on Update Settings.

How to set a minimum order $ value

This feature is available by going to Dashboard→Settings→Store

Scroll down to find the widget for Terms and Conditions.

Make sure that “Show terms and conditions in store page” has been selected. From there a text field will open allowing you to enter your terms and conditions. We highly recommend having these set. This will allow for you to set customer expectations for all purchases in order to reduce the possibility of future headaches.

Click on Update Settings.

How do I set a TOC (Terms and Conditions)

This feature is available by going to Dashboard→Settings→Store.

Scroll down to find the widget for Biography.

Here you can write all you need to about your brand to help customers learn about your brand and your products.

Click on Update Settings.

How do I write a Store Biography/About us

This feature is available by going to Dashboard→Settings→Store.

Scroll down to find the widget for Enable Support.

To enable customer support, which will your customer’s to easily contact you if they have any issues with your products, check the box to “Show support button in store“.

You can also customize your “Support Button text” to say whatever you would like

Once done, Click on Update Settings.

Your customers will be able to submit trouble tickets to you directly through our ticketing system. You will be notified of any tickets via email and will be able to respond to your customer’s directly ensuring no ticket goes unattended.

How do I enable customer support for my customers

This feature is available by going to Dashboard→Settings→Store→Social Profile

Scroll down to find the the Social Profile tab. Click on it and simple paste in the full URL for each of your social media profils.

Click on Update Settings.

How do I connect my social media accounts

Your account links will be displayed on your storefront banner so that users can click on them to follow your accounts and interact.

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